All stories

How fans will find pubs to watch the World Cup

And how to make sure they find yours

The World Cup isn’t just another sporting event. It’s one of the few moments where casual fans, die-hard supporters, and social groups are all looking for the same thing at the same time: a great place to watch the game.

For pubs, that’s a huge commercial opportunity.

And it’s not just individuals heading out, it’s groups making decisions together.

63% of people who watch the World Cup do so in groups of 3 or more.

That means customers aren’t just choosing a pub - they’re choosing the place for their group.

But here’s the reality: the venues that win aren’t just the ones showing the matches - they’re the ones fans can actually find.

The Opportunity Is Massive But Visibility Is Critical

During a major tournament, behaviour shifts. Planning becomes more intentional. People don’t just “end up” in a pub - fans actively search, compare, and choose where to watch.

That means:

  • More people are looking for venues than usual
  • They’re making decisions earlier
  • And they’re using multiple channels before becoming customers

If your pub is visible across those touchpoints, you’re in the running.

If it’s not, you’re invisible, even if you’re showing every game.

What happens if you promote vs if you don’t

Let’s be clear about the difference:

If you promote the World Cup effectively:
  • You show up when fans are actively searching
  • You become a planned destination, not a last resort
  • You attract group bookings and higher dwell time
  • You build repeat visits across the tournament
  • You maximise every fixture
Good Nature Hotel, Melbourne
If you don’t:
  • You rely on passing footfall and luck
  • You miss high-intent fans planning ahead
  • Those customers go elsewhere
  • You see inconsistent turnout
  • You leave revenue on the table

This isn’t about whether you’re showing the games.

It’s about whether fans know you are.

How fans actually find pubs during the World Cup

To win, you need to think like a fan. And fans don’t rely on just one channel. They move between multiple, often in the same decision journey.

1. Online search: the starting point for intent

When someone decides they want to watch a match, their first move is search.

That might be Google, or increasingly, AI tools like ChatGPT or Claude - where people ask direct questions like:

“Where to watch World Cup near me”

“Best pubs showing football tonight”

This is high-intent behaviour. They’re not browsing, they’re deciding.

And the venues that appear here are the ones that turn that intent into real customers through the door.

If your pub isn’t showing up with clear, accurate information, those customers will simply choose somewhere else.

Search is changing, but the behaviour is the same

Whether it’s traditional search or AI tools, the pattern is consistent: people want quick, trusted answers on where to go.

That means visibility now depends on being part of the platforms and systems that power those answers - not just having a website.

2. Social Media: discovery and validation

Social platforms are where fans:

  • Discover venues through posts and shares
  • Check if there’s a good atmosphere
  • See what’s on and when
  • Validate their choice before committing

And atmosphere really matters here.

In fact, atmosphere is 10x more important than food and drink when choosing where to watch sport.

That’s why social plays such a big role, it helps customers see what your venue feels like before they commit.

Different audiences behave differently:

  • Younger fans (18 - 34) rely heavily on Instagram and TikTok
  • Groups often share options in WhatsApp chats
  • Regulars look for updates on Facebook

If you’re not posting fixtures or promoting matchdays, you’re not in the conversation.

Harvey's Sports Bar & Grill, St Kilda

3. Your pub website: the final decision-maker

Before committing, most fans will check your website.

They’re looking for:

  • Confirmation you’re showing the match
  • Kick-off times
  • Booking options
  • Screens, sound, and atmosphere

Around 80% of customers check a venue’s website before deciding where to go.

At this stage, they’re not browsing, they’re confirming.

If your fixtures aren’t clear or up to date, that uncertainty is often enough to send them elsewhere.

Your website isn’t just informational - it’s where decisions get locked in.

The Prince Consort, Queensland

4. In-venue screens & POS: capturing the next visit

Not every decision is made in advance.

Fans already in your venue will:

  • See what’s coming up next
  • Make plans to return
  • Bring friends for future fixtures

Posters, screens, and table talkers turn:

  • One visit to multiple visits
  • Casual customers to repeat customers

Without this, you’re missing the easiest wins.

5. Email marketing: activating your existing audience

Your database is your most valuable audience, people who already know and like your venue.

Email allows you to:

  • Remind them what’s coming up
  • Highlight key fixtures
  • Drive bookings and repeat visits

Different demographics engage differently:

  • Older audiences are more email-reliant
  • Loyalty customers expect direct communication
  • Planners respond well to fixture schedules

Email drives consistency, especially across midweek and lower-profile games.

Why covering multiple channels matters

Fans don’t all behave the same way.

  • Some search Google
  • Some use AI
  • Some scroll social
  • Some check your website
  • Some rely on word-of-mouth or email

Most use a combination of all of the above.

When we asked fans how they find places to watch sport, there wasn’t a clear winner.

Search, social, websites, and platforms like FANZO all came out at roughly the same level, around 35% each.

There isn’t one channel that drives decisions - customers use a mix.

Which means: 

If you’re only showing up in one place, you’re only reaching part of your audience.

The venues that see the biggest results during the World Cup are the ones that:

  • Show up everywhere fans are looking
  • Reinforce their message across multiple touchpoints
  • Stay visible throughout the entire tournament

The reality: this is a lot to manage

Running a pub during the World Cup is already full-on.

Managing:

  • Fixture updates
  • Social posts
  • Website updates
  • Emails
  • In-venue promotion

…on top of everything else? 

It’s not realistic for most operators.

And that’s exactly why many venues don’t fully capitalise on the opportunity.

The solution: let it run itself

This is where FANZO Venues comes in.

FANZO Venues is built specifically around how fans find places to watch sport and it takes care of the heavy lifting for you.

Once set up, it:

  • Keeps your fixture schedule updated automatically
  • Promotes your venue where fans are actively searching
  • Publishes social content for key matches
  • Keeps your website and listings accurate
  • Helps you stay visible across all the channels that matter

You get the benefits of a full World Cup marketing plan, without the workload.

The World Cup will bring millions of fans looking for somewhere to watch.

The question is simple: Will they find your pub, or someone else’s?

The venues that win won’t just be showing the games. They’ll be the ones that made sure fans knew exactly where to go.

And with the right tools in place, that doesn’t have to mean more work, just smarter visibility.

Have all your World Cup marketing done for you

Get in touch with Max today:

max.philpot@fanzo.com

0434 723 621

Explore some more stories

Free World Cup Guide for Venues

Understand how customers decide where to watch and how to get your pub on their shortlist

Why Pubs Need Social Media

Why social media is so important for pubs who show sport and how to nail it.